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Posting this in case someone has same issue. Issue: Trunk opens but will not close with kfob or dashboard switch. Top will not close. No dashboard message indicating why. Top switch not reacting. No noises/clicks. Issue resolved by putting windows fully up and then returning them to fully down position. A window was very slightly up, but not visible above the door line. So I thought the windows were down. Sensor would not let top close since it was indicating a window was not fully down. Also visors need to be in the down position to operate the top.
 

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the windows do need to be all the way down . however the sunvisors will get damaged if in the up position so its recommended they be down. There is no switch or anything that requires the visors to be down or in a special position to work the top. Just so people dont go looking for something else that may cause the top to not work. welcome to the forum and we love people who have problems and take the time to follow up on what they did to get it to work.
 
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