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Oil Changes - Scheduled Maintenance Services - XLR premium Care

5217 Views 5 Replies 4 Participants Last post by  Caly
There seems to be a big misunderstanding about what is covered under the XLR's inclusive maintenance. The program is called "XLR Premium Care". The warranty covers Cadillac's scheduled maintenance (not the dealers recomendations).

The XLR should have a single oil & filter change every 10,000 miles or 10 month intervals. You may also have it changed under warranty when the message in the DIC (Driver Information Center) says change oil now.

If your dealer tell you that you need to change it more often, then dont be surprised if you receive a bill for it. If your dealer is not a large XLR sales point, they may not realize the warranty coverage until after you have left and they try to process a warranty claim.

Your XLR is filled with Mobil One oil, it is synthetic and does not require the old fashioned 3month/3000 mile changes. Mobil One is also quite a bit more expensive than traditional oils, and will not be happy when they realized they made a mistake.

Evey Cadillac dealer has a copy of the "XLR Premium Care" guide. As a courtesy to my clients I copy the guide on 8 1/2 x 11 card stock and give each of my owners a breakdown of the coverage.

I have the complete premium care guide posted on my site, feel free to take a look or copy it for your records. Here is the direct link for the Premium Care.
Cadillac XLR Premium Care Guide:

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Yes what I meant to say was the "Change Oil Now light can come on as early as 10 months, if that occurs then you may have the oil changed under the warranty.
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XLR Premium Care Warranty

That is correct, if you read the premium care warranty it explains what is covered. You may also look at your maintenance guide in the section of your manual 6-2 or there about.

This is very important, due to the almost perfect 50/50 weight balance on a rear drive platform Cadillac Motor Car does not recomend any type of tire rotations, that is the reason it is not in your scheduled maintenance guide or on the Premium Care Warranty form.

If it is something you wish to do feel free to have your dealer do it (not under warranty), but keep in mind the XLR is designed not to have rotations. And the tires should be replaced when excessive wear is found. You should make sure there was not any damage that may have caused excessive wear.

Again I am posting the link to view the Premium Care Warranty

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