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Discussion Starter · #1 ·
Do any of you find folks know how to remove the headlights on the XLR. My lovely dealership changed them for me since the lenses were burnt but is totally incapable of getting them back in correctly. The gaskets look like they were installed by a four year old.

My service writer has informed me that "this is the best we can do."

Definitely not the expectation I had for the "flagship" of the GM lines...

Thank you for any help you can offer as well as any hints for getting these aligned properly when I install them.

Paul
 

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headlights

Hi Paul, the next time you come to Orlando, you should try Massey Cadillac on John Young parkway. That's the dealer of record for my 06 xlr and they are the absolute best. My service writer is Troy, you should give him a call sometime. They seem to know the xlr inside and out. really quality work done there.
sorry I missed you thursday. maybe another time. Bill:cool
 
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It's not so much the flagship that is the problem, it's the dealers that are so different. No dealer should ever say. "that's the best we can do".
Because you best is not good enogh, I will take my business elsewhere, should have been your reply.
Do any of you find folks know how to remove the headlights on the XLR. My lovely dealership changed them for me since the lenses were burnt but is totally incapable of getting them back in correctly. The gaskets look like they were installed by a four year old.

My service writer has informed me that "this is the best we can do."

Definitely not the expectation I had for the "flagship" of the GM lines...

Thank you for any help you can offer as well as any hints for getting these aligned properly when I install them.

Paul
 
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I think there are some qualified dealers out there that can install those lights correctly, but finding one may prove to be a challenge. Maybe we can schedule you at the Bowling Green plant for repair service. Hell, maybe we can all get in line for repairs. We could all line up at the back door where the new ones come out. Fix them or we won't let any new ones come out.
Bob
So is the answer to my question "No one knows how to remove the headlights?"
 

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Within a few days after we purchased our then new '05 XLR one of the front turn signal lights failed. To replace it they had to remove the entire assembly which involved doing something from inside the wheel well. Anyway, the guys at our local Cadillac dealership had zero experience at doing this, but still did a very nice job of it including a perfectly aligned gasket when they were finished.

We definitely suggest you tell your dealership their answer is "unacceptable" and kick it up the line to the District Rep.

Best regards,
Ed and Sandra
 

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Discussion Starter · #9 ·
Well, I now know how to remove, adjust, and regasket our headlights. I ended up spending about 5 hours at the dealership today working with their senior tech to get my headlight gaskets aligned properly. They still aren't perfect but I have a much better understanding of how crappy their design is!

Should any of you feel the need to remove your lights contact me and I will help you out, or post a message here on the board.

Paul
 
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http://www.smileycentral.com/?partner=ZSzeb001_ZS Hell Paul, there goes the line in front of the back door where the new cars come out. We where going to put you first in line.
Bob



Well, I now know how to remove, adjust, and regasket our headlights. I ended up spending about 5 hours at the dealership today working with their senior tech to get my headlight gaskets aligned properly. They still aren't perfect but I have a much better understanding of how crappy their design is!

Should any of you feel the need to remove your lights contact me and I will help you out, or post a message here on the board.

Paul






 

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I had mine taken out when a bulb blew. They had to remove the wheel, take a plate out from behind the light assembly, then they could remove the lights. My dealer, Poughkeepsie Chevrolet/Caddy, did a perfect job of it.....no problem at all. It is a two hour job, though.
 

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Discussion Starter · #12 ·
I found that the problem with my light gaskets was created at the factory where they are produced. GM changed manufacturers to a Mexican company about six months ago. Apparently they are installing the stick on gaskets manually and without any quality control as they are not correctly aligned on the lights. Therefore when they are installed they look like they were done by a child.

After fooling around with them for about 20 minutes with the tech I peeled the gasket off and stuck it back on correctly. He had quite the look of horror as I did this but there was no alternative. That's when he decided to go have lunch and I did the other light... :)

Paul
 
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