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Discussion Starter #1
My car won't play the GPS cd- it thinks there is no disc in the player! We tested different dvd's but no good- it isn't picking up any of them.

Anyone have any ideas? :banghead
 

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I think at this point its time for service. I've seen where on a cold, really cold morning the optics can fog up and won't read but I think its time for Caddy service to handle it.
 

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Same trouble here

I just picked up my 2005 crimson red today. When I test drove it last week, the DVD was doing the same as you described. The salesman said the system had to be "reset". Anyhow, when I went to pick the car up today, the DVD was still not working. I was told there was another DVD unit on the way, and they would replace it as soon as it arrived. Not to much help, but apparently the dealership trying to "reset" the system did not work.
 

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Possible Fix

Try playing a real DVD Movie, than try the Nav DVD again if the movie plays. Now you will know if its the disc or the DVD player. Reguards, Tim
 

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Thanks for the idea

tim harris said:
Try playing a real DVD Movie, than try the Nav DVD again if the movie plays. Now you will know if its the disc or the DVD player. Reguards, Tim
Tim, thanks for the idea about swapping discs. I put the Cadillac Demo disc in a DVD player in the house and it worked fine. So looks like it is the unit in the car that is bad.
 

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I suspect that, if you can play a movie in the DVD player, then the unit is fine.

You might double check that the dealer is using the right DVD. The XLR DVD is different from that used in the other Cadillac models. My XLR was delivered without a working DVD and it took about 3 weeks to get one from GM as they were back ordered.

You might see if you can find someone you know with an XLR with a working DVD and try theirs.
 

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dian683 said:
My car won't play the GPS cd- it thinks there is no disc in the player! We tested different dvd's but no good- it isn't picking up any of them.

Anyone have any ideas? :banghead
dian683
I don't mean to hi-jack your thread here. Just wanted to say that the dealer replaced the DVD - CD unit, and that fixed the DVD problem. Now I have a problem where I can not insert CD's into the CD player. Car is going back next week for them to look at that problem.
 

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Discussion Starter #8
Still no luck...

Thanks for all the suggestions- we had already tried the XLR DVD in the house and it works fine, and a regular movie DVD doesn't work in the car...

guess I have to go back to the dealership, again.
 

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dian683 said:
Thanks for all the suggestions- we had already tried the XLR DVD in the house and it works fine, and a regular movie DVD doesn't work in the car...

guess I have to go back to the dealership, again.
I had the occasional "the disc is initializing" problem when trying to use the nav system's voice recognition (mostly used for changing between XM1 and XM2). The dealership replaced the Nav unit and the problem has gone away. DVDs were playing fine and I wasn't having a problem with reading the map data.

So, the only thing I can guess is that the voice recognition software (which is on the Nav disc) is located on either the inner or outer part of the map disc. My unit must have had a slight mistracking that prevented accurate reading of just that part of the disc. With error correction sometimes it would work and sometimes it wouldn't. Overall, the mistracking must have been small but enough to keep from reading part of the disc.

So, just because you can read part of a disc doesn't mean that the disc reading mechanism is working perfectly. There are test discs available to check the overall read capability.

As for a CD insertion problem - that could be as simple as the cable was not connected properly or as difficult as a misaligned CD unit. Either way I would not try to insert a CD I cared about until the problem was fixed and I was sure it was fixed. The CD changers can scratch discs when they aren't working properly. If it is just a loose or non-connected cable to the changer (or bent pin), then the unit should still be good.

Andy
 

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Update

The dealership fixed my problem of not being able to insert a CD. The invoice reads "mech found factory installed plug in cd changer. removed factory installed plug." I put 6 CD's in, and everything seems to function as it should. Seems as though the replacement unit shipped with some kind of a plug in the CD slot for protection. Service writer said there was a TSB on this plug, but he didn't give me any TSB number.
 

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alk3997 said:
Either way I would not try to insert a CD I cared about until the problem was fixed and I was sure it was fixed. Andy
Unless I just bought the CD and can't wait to listen to it, I only use backup copies of my CDs in my cars. The originals stay at home.
 

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Discussion Starter #12
misunderstanding

somehow you translated my dvd problem into something involving cd's. My cd system works fine, and Iknow it can hold 6 cd's- only the dvd player doesn't work. You know- the slot behind the GPS screen?
 

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dian683 said:
somehow you translated my dvd problem into something involving cd's. My cd system works fine, and Iknow it can hold 6 cd's- only the dvd player doesn't work. You know- the slot behind the GPS screen?
Actually I was trying to answer two questions at once (one DVD and one CD). Sorry about that.

The first part of the answer was for the single slot DVD player. Bottom line was that just because part of one disc plays doesn't mean that the unit is working perfectly. Test discs really are needed to figure out if the DVD player alignment is correct.

Andy
 

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I just had my oil changed and was looking at STS nav system and notice that they are getting two map updates, didn't see that when I got my 05 XLR, wonder if we get any updates free? doubt it....... :jester :flag
 
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06 XLR's are also getting 2 upsdates. Says so on the sticker.
BUDSVET said:
I just had my oil changed and was looking at STS nav system and notice that they are getting two map updates, didn't see that when I got my 05 XLR, wonder if we get any updates free? doubt it....... :jester :flag
 
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