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I am not at liberty to provide details, however I can say for sure and from personal experience, that a wide range of GM employees read the "posts" made in this Forum, with interest.

The more detailed and factual you are explaining the issue(s) you have, the more time they take to carefully read and consider the issue(s) raised.

Have a great week everyone!
 

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I have no doubts they read through the posts when they have time. I know for a fact some of the dealers do - and take offense (action) when they are unfairly bashed.
 

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GM access

I don't know if any one at Cadillac accesses this site or not but I do know if you have a concern contact them at [email protected] or phone Cadillac Customer Assistnace Center at 1 800 458-8006. I have been in contact with them concerning the headlight assembly runninglight overheating problem.
 
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