[Ed and Sandra]

You would think a forum dedicated to an exclusive, unique and premier vehicle like the Cadillac XLR would be able to offer a reasonably reliable and timely means for interested parties to become active participants. Yeah, you would think that, wouldn’t you, but that’s not the case. Frankly the manner in which the operational mechanics of this board functions is disgraceful. There, is that being sufficiently critical?!

We thought several months ago when potential new participants were having so much difficulty that appropriate remedial action had been taken, including the appointment of “Super Moderators” Caly, 1_XLR and mswaim by Troy Roberts, the owner of this board, which would solve the problems. Quite apparently that’s not the case and it would seem, with all due respect and appreciation for the Super Moderators’ efforts, that they have not been sufficiently educated about the behind the scenes workings of the board and sufficiently empowered to deal with such workings and related problems.

That’s a huge pity and certainly not only a frustration to those new members earnestly wishing to participate and who are unable to do so, but also to those of us who are able to participate and wish for the XLR brand to be successful along with the forum dedicated to its usage and enjoyment.

Our latest correspondence via email from someone wanting to participate, including wanting to share some really neat photos of his V on the assembly line at Bowling Green, clearly indicates that these problems persist and need urgent attention. We also noticed that it took 11 days for a picture we recently submitted to be approved and included in the photo section of the XLR Forum – hardly a timely action.

So Super Moderators and / or others can you get Troy’s attention and once and for all get these ridiculous problems solved!!!

Most sincerely,
Ed and Sandra

 

[1_XLR]

Ed and Sandra,
We all share in your frustration with these on going issues.
The other moderators and myself have made every effort to get this resolved,
and Troy is aware of the problems were having. Perhaps bringing this to the surface again will get a more urgent response, and we will continue our efforts to work with him behind the scene.

 

[elfred]

Just my observations:

It took me over a month to get on the forum and that was with the assistance of Ed & Sandra.

These problems do not exist over at the Corvette forum. (sister site)

Maybe the XLR site is the "red headed step child"? :confused

The XLR forum might be more active and have greater participation and interest if these things were rectified.

This forum is helpful and has certainly informed me on many issues:thumbs

Just my two cents.

Regards,

Elfred

 

[Guest]

WOW......................When Ed & Sandra jump up froggy, there really is a problem.
These two people have been the voice of reason on this forum and to hear this from them, just justifies some of my complaints over the years.

Everyone should read their quote two or three times. I don't want to add fuel to the fire here so I will just applaud.
Thanks Ed & Sandra
Bob (standby) with more posts than anyone on this forum, which means I'm dedicated even though I come off negative sometimes

You would think a forum dedicated to an exclusive, unique and premier vehicle like the Cadillac XLR would be able to offer a reasonably reliable and timely means for interested parties to become active participants. Yeah, you would think that, wouldn't’t you, but that’s not the case. Frankly the manner in which the operational mechanics of this board functions is disgraceful. There, is that being sufficiently critical?!

We thought several months ago when potential new participants were having so much difficulty that appropriate remedial action had been taken, including the appointment of “Super Moderators” Caly, 1_XLR and mswaim by Troy Roberts, the owner of this board, which would solve the problems. Quite apparently that’s not the case and it would seem, with all due respect and appreciation for the Super Moderators’ efforts, that they have not been sufficiently educated about the behind the scenes workings of the board and sufficiently empowered to deal with such workings and related problems.

That’s a huge pity and certainly not only a frustration to those new members earnestly wishing to participate and who are unable to do so, but also to those of us who are able to participate and wish for the XLR brand to be successful along with the forum dedicated to its usage and enjoyment.

Our latest correspondence via email from someone wanting to participate, including wanting to share some really neat photos of his V on the assembly line at Bowling Green, clearly indicates that these problems persist and need urgent attention. We also noticed that it took 11 days for a picture we recently submitted to be approved and included in the photo section of the XLR Forum – hardly a timely action.

So Super Moderators and / or others can you get Troy’s attention and once and for all get these ridiculous problems solved!!!

Most sincerely,
Ed and Sandra

 

[wannaxlr]

I strongly agree! :rant I can't even post a picture on this site. it tells me i don't have permission.:nono
We should move our site to myspace it's easier, more fun :yesnod You can email or post bulletons just the same to all your friends.
Hey just a thought, in case this site doesn't get it together.

 

[Caly]

I haven't seen too many moderated posts, which I understand represents the first post of a new member. Today I did not allow one that said:

My left eye has been twitching for a week. Does anyone know what to do?

I suspect this is not a serious poster. If others who would like to be members of this forum are posting similar messages, they may look like a troll or child to other moderators as well.

As far as pictures are concerned, much of this forum behaves like most others I have used; if you can host your own pictures on a web site, you can simply provide a link to the picture and it shows up... no permissions are needed. Most free forums do not host pictures because the bandwidth costs are just not worth it.

I posted this picture by including the following code in my message:

{img}http://www.wizard-deluxe.com/post/cae4.jpg{/img}
(substitute the square brackets [] for curley ones{} in your message)

 

[Ed and Sandra]

Caly, please understand we greatly appreciate what you and the other Super Moderators contribute to this forum. Your efforts to keep SPAM and other types of junk posts from appearing are important. We will say it seems to us with regard to your point about photos that the other Troy Roberts forums including the Corvette one are not experiencing any delays or other problems. In fact the number of photos involved there is immense compared to the few involved with the XLR Forum. So we don't think it's an issue of server capacity or bandwidth.

Our original points still stand. Hope you don’t mind us quoting your private message to us on 04-04-2007:

I'm not sure I understand all the moderation features. When I look for members, I can find none listed who have zero posts. Also when I try to look at the user profile of a new member I am told I have no permissions to do so.

The way I understood the process was that a new user could post but those posts would be only visible to the moderators, who would make a decision as to whether that post looked like it might be a bot or troll of some sort, or a legitimate member. Once a post was accepted by a mod, then the member has the same rights as everyone else, subject to being moderated again for cause.

If any of this has changed, maybe it was unintended or I missed the memo. In any event, I can't find your wayward member to help.

Hopefully this message was also copied to Troy and he may have some insight to add.

We should note the person in particular we’re trying to help, at our suggestion, tried registering with a different name and that didn’t work either. Also his son has tried to register and it’s not working for him either! Amazingly, they were able to register and participate on the Corvette Forum with no difficulty or problems.

After more frustration on the part of the person who wants to participate on the XLR Forum, we wrote to 1_XLR, another of the Super Moderators. His response on 05-10-2007 was as follows:

thank you for forwarding this information. The moderators are aware of this problem with all potential new members, and we are in contact with Troy to get this corrected. Unfortunately, we are unable to provide any help in the meantime.

Clearly something is broken and not working properly with regard to the XLR Forum. We very much would like to see significant improvement made.

Best regards,
Ed and Sandra

 

[XLR I FL]

FWIW: ALL of the Super Moderators have tried to work this issue!!! Troy I know has worked on it but as it has been pointed out, the results are still evasive.

I know EVERYBODY on the site would do whatever is needed to assist in resolving the issues and I am sure Troy is aware of that fact.

I am hopeful that Troy will let us all know of the progress he is making.

Regards

 

[1_XLR]

Here is my response from Troy today.........


I think that I finally figured out the problem. It should work the way we planned now where new members have the first post moderated and then can post all they want.

I suggest any new member try again to post a new message:thumbs

 

[DarkJediTL]

Thanks for working with Troy and getting the issue resolved. This is my first post and hopefully I will be approved to post like all other members after I get approved by the moderators, I will let you all know if it works.

 

[root]

It appears to have worked. I just approved your post. You should be able to post regularly now.

 

[DarkJediTL]

Thanks, I will tell my dad to get on and do the same, I know he is real excited to get on and post. He got a new XLR V at the end of March, and has some great things to share including our trip to Bowling Green to watch his V be made.

 

[Ed and Sandra]

Troy,

Thanks very much for your attention to the new participant problems. It would be interesting to know what was wrong.

Now to the matter of photos. Could the Super Moderators be empowered to approve those so they can be posted on a timely basis?

Best regards,
Ed and Sandra

 

[DarkJediTL]

It looks like there are still a few issues, Troy approved my first post, but I posted a second post and it still tells me I need to have it approved by a moderator.

 

[root]

I believe that the utility that moves users from one usergroup to another only runs once an hour. I'll check to see if that can be modified.

In the meantime let's see if you get moved to the correct group shortly.

 

[1_XLR]

XLR8V continues to need moderation........ over 2 hours now.

welcome DarkJediTL!!

 

[DarkJediTL]

It looks like it works, after your first post gets approve, you have full rights to the forum an hour later.

Troy thanks for working on this and allowing us new member to be able to post. I will tell my dad to get on and post so he can start sharing about his new V he got at the end of March. Also hopefully other new members will now start to contribute and there will be some more activity on this forum.

 

[root]

XLR8V continues to need moderation........ over 2 hours now.

welcome DarkJediTL!!

Try a reply to a thread instead of starting a new thread. Let's see if that makes any difference. Seems to have worked for darkjedi, not sure why it didn't for xlr8v.

 

[XLR8V]

Try a reply to a thread instead of starting a new thread. Let's see if that makes any difference. Seems to have worked for darkjedi, not sure why it didn't for xlr8v.

how about a reply here???

 

[root]

I just found (and hopefully fixed) the problem.

The test forum was not setup to count user posts towards user post count. Neither was the Off Topic section. This was due to issues we had on Corvetteforum with some members trying to drive up post counts by making meaningless posts in test forums.

I have modified the forums here to count posts in those forums as well. That should fix the issue that xlr8v had.