The main reason I have not pulled the trigger on an XLR is because of my concern that the dealer/service experience will be a big disappointment. I currently own a Lexus and they treat me so well I am almost certain I would be dissappointed elsewhere. For instance my car was out of warranty when I brought it in for service last month. They gave me a new ES330 as a loaner for the 3 days it was in service at no charge. Are cadillac owners teated in this manner by their dealer?