Never believe anyone on the phone. Always have the dealer fax you the purchase order and tell them the manager must sign it before its faxed.
The last 2 cars I bought I wont even visit the dealer. I tell them if they want the business they must come to me. We negotiate over the phone and they bring the car to me and drive my trade away. Too many years of BS when you get to the dealer. They dont dare come to your house to screw around.
Finally, only deal with the Sales Manager - otherwise you are wasting your time.
For 76K this is the least they can do and they will.
The last 2 cars I bought I wont even visit the dealer. I tell them if they want the business they must come to me. We negotiate over the phone and they bring the car to me and drive my trade away. Too many years of BS when you get to the dealer. They dont dare come to your house to screw around.
Finally, only deal with the Sales Manager - otherwise you are wasting your time.
For 76K this is the least they can do and they will.