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Discussion Starter #1
My 2004 NM # 7 has been at the dealer's for five days now. When I got in it last Wednesday to take it in to have the left rear tail light assembly replaced (first assembly ordered turned out to be mis-marked and was for the right rear) the driver information center told me that the ABS and traction control system needed attention.
Dealer checked and said that the BCM (Body Control Module) was not communicating properly with the other parts of the car and would need to be replaced. Naturally they had to order the part which took till Friday. Five PM Friday, phone call told me it was ready.
Went to pick up on Saturday and after waiting for an hour while they finished the programming I gave up and went back home.
It is now Monday and the latest word is that the BCM will not communicate with the power steering. They are waiting on instructions from Detroit as to what to do next.
This is the second BCM problem I have had. The first in November, 2004, resulted in a two week and one day shop visit and also got me payment of $2,000 for the inconvenience. Hope this one doesn't take as long.
I'll keep you advised.
Bill in FL
 

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Discussion Starter #2
Bcm Part Ii

Word from Detroit was that the "new" BCM must be faulty. Answer was to send another. This one also would not program properly and communicate with the Power Steering system. Back on the phone with Detroit. Turned out that Detroit had not sent the proper version to conduct the programming. Downloaded a newer version and everythig worked. Got the car after eight days in the shop.

Bill in FL
 

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How'd U do it?

How'd you get them to pay you for their incompetance?:confused


--Bob (Dadonator)
 
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