Well most of the owners on this site may have already received their recall notices BUT just in case....

It seems that they finally figured out that melting the lenses with bulbs that were burning too hot was not good busness. So out comes the recall.

The delimma is whether or not anyone that has had their whole headlight assemblies replaced recently is affected by this latest notice OR if the problem has already been addressed. I have the dealership working on this issue "as we speak" and will let you know.

Regards.

Received recall notice yesteday for my 2005.

My recall for my 2005 came in yesterday. When I took delivery, one lens had already been replaced. No problems, so far.
ED

I got a different headlight notice on my 05. Recall 06013 for a loose socket for the DRL's. Interestingly my dealer sent me a handwriten notice a week earlier than the official one from Cadillac letting me know they had the parts in stock. Sounds like free Starbucks and bagels for me one of these mornings.

I'm holding off taking it in until I get word Volant has their intake ready and then I will get a price on that at the same time and make sure they get dyno runs before and after.

We got the "loose socket" one too. Already have had the headlight assemblies replaced... :lurk

Is the recall just for the DRL's or the melted lens? Or are they one in the same?

Is the recall just for the DRL's or the melted lens? Or are they one in the same?
Just the DLR's for loose sockets which cause vibration leading to early bulb failure. Mine has 14,000 miles and no melting yet.

Received recall notice yesteday for my 2005.
me too

I called my dealer today and asked about the new recall because like a lot of us they replace both of my head light assy. not long ago because of the heat damage from the bulbs.
I also got some kind of wiring harness update at that time that went with the new assy.
Anyway they told me today that this recall was for something else "bulb socket" and it had nothing to do with the other repairs that had been done.
I guess I will take it back in a week of so for this recall.

Motorboat

Since The 700+ Mi Trip Back From Bg I Noticed The Melting Lenses. Today I Call The Cadillac Dealer If There Is A Call Back Does Anyone Know The Call Back Number On Them? Thanks All. Jim F

My dealer replaced them right before I went to BG without any problem.

Bob, I still have the original 04 lights! The dealer thinks that possibly one was replaced 3 yrs ago. The drivers side is real bad. I go to the dealer tomorrow. Jim

Remember there are TWO issues with the 2004 lights:

1. Will require replacement of both Headlight assemblies (melted lenses).

2. Will require only the replacement of the "Pig Tail" wire to reduce the voltage to the lights.

My understanding is that the later replacement assemblies have integrated BOTH of these considerations.

The dealer should be able to "look up" your car history and tell right away if you have had ANY of the lights replaced. HOWEVER, IF he says one was DON'T BUY IT!!! Both need to be replaced--under warranty!!!

ALSO--The new lights should fit the contour of the fender --on the side and top. IF NOT they need to be re shimmed so that it is smooth from the painted surface to the clear lense. You already know this from your restoration business. BUT they may tell you that "it's the best they can do" NOT TRUE!!! I used the edge of a piece of thin cardboard to ensure they were flush and after a few "fitment trys" they are fine.

Regards

Remember thare are TWO issues with the 2004 lights:

1. Will require replacement of both Headlight assemblies (melted lenses).

2. Will require only the replacement of the "Pig Tail" wire to reduce the voltage to the lights.

My understanding is that the later replacement assemblies have integrated BOTH of these considerations.

The dealer should be able to "look up" your car history and tell right away if you have had ANY of the lights replaced. HOWEVER, IF he says one was DON'T BUY IT!!! Both need to be replaced--under warranty!!!

ALSO--The new lights should fit the contour of the fender --on the side and top. IF NOT they need to be re shimmed so that it is smooth from the painted surface to the clear lense. You already know this from your restoration business. BUT they may tell you that "it's the best they can do" NOT TRUE!!! I used the edge of a piece of thin cardboard to ensure they were flush and after a few "fitment trys" they are fine.

Regards
XLR I FL,
Did you readjust the fitting of your own lights?
I had mine replaced and the rubber trim sticks up some now.
I ask them about it and they said that the new lights don't fit like the old one.
I told them that should not be. Now that I have seen a lot of replacements I may have a run at them again. OR should I do it myself?
If you did it how hard was it?

Blaise

I've redone mine- it isn't hard.

Take out the bottom of the liner of the inner fender in the wheel well)- the headlights are held in by 3 nuts on the bottom of the housing. Take em out, and voila!! you're done! Lift the headlights straight out, but be careful to put painter's tape (THANKS, BRUCE!) on the fender & bumper to prevent scratching!!

You'll probably see some plastic spacers/washers on the bottom when you pull em out.

Your local parts store may have plastic washers in stock or you may have to make em yourself. Either way, it's actually a quick thing to do. You can also redo the black weatherstrip around it if you don't like the way it was put on.

XLR I FL,
Did you readjust the fitting of your own lights?
I had mine replaced and the rubber trim sticks up some now.
I ask them about it and they said that the new lights don't fit like the old one.
I told them that should not be. Now that I have seen a lot of replacements I may have a run at them again. OR should I do it myself?
If you did it how hard was it?

Blaise
THAT'S EXACTLY the reason why I said "Don't accept sub standard work" !!!!

It tells me that they either don't know what they are doing OR are too lazy to fix it. Homegameroom is right. It isn't rocket science AND they should be able to do it.

In my case, I just happen to have a car background and didn't leave the dealership until it was as I wanted it. The XLR tech and his trained guys are terriffic!!! So I held the cardboard and they did the work as homegameroom described.

THE NEW UNITS WILL FIT JUST AS THE ORIGINAL ONES DID if you take the time.

Regards

Well most of the owners on this site may have already received their recall notices BUT just in case....

It seems that they finally figured out that melting the lenses with bulbs that were burning too hot was not good busness. So out comes the recall.

The delimma is whether or not anyone that has had their whole headlight assemblies replaced recently is affected by this latest notice OR if the problem has already been addressed. I have the dealership working on this issue "as we speak" and will let you know.

Regards.

My impression from this forum is that the melting lens recall is for 2004, and that 2005 and later just have the loose DRL socket recall. Am I right? (7,500 mi and no sign of melting)

aerobat

Think your right. My 06-V had lights on all the way to BG and back to SO Cal, no melting.My impression from this forum is that the melting lens recall is for 2004, and that 2005 and later just have the loose DRL socket recall. Am I right? (7,500 mi and no sign of melting)

aerobat

I already had the recall performed on my headlights last year (don't know exactly what was replaced but I know it was the socket for voltage etc. and I think I got new headlights as well). Anyhow, since there was talk of more bubbles on the forum after the trip I went and checked. Both of my headlights are bubbling again. Guess I will call the dealership in the morning and see what's up.

The dealer looked at my 04 lights and instantly agreed to 2 new ones even though one was previously replaced under warranty 2 yrs ago! I do understand theres a long wait for the parts as a lot of folks have been ordering them. jim

Glad to see so much activity on this issue. I noticed my headlights melted just prior to Rendezvous II and did a quick walk-around and discovered several there had the same.

I called my dealership on Monday from the beach (the reason I bugged out late Friday from BG) and requested he research the issue. He called back later in the week and stated that he found no "technical report" on the issue. Armed with the large number of comments on this thread, I'm about to call a schedule my "replacements."

Thanks to all about the lense alignment warnings. I'm going to do my own "acceptance inspection" before taking delivery.

XLR KEN

Think your right. My 06-V had lights on all the way to BG and back to SO Cal, no melting.

Bob, you are running with your driving lights on so your DLR's are not illuminated, I noticed that the few times I was in front of you. Everyone lese was running DLR's. My sockets had been replaced under warranty and the lenses were good at the time but they fried on the BG trip as well.

That's the way I always run, so I guess it's a good thing that I do.Bob, you are running with your driving lights on so your DLR's are not illuminated, I noticed that the few times I was in front of you. Everyone lese was running DLR's. My sockets had been replaced under warranty and the lenses were good at the time but they fried on the BG trip as well.

Does anyone have a recall number for the headlight issues? The service manager at my dealership is unaware of the issue.

Per Cadillac Tech (Bruce), and he'd know, there is no recall or Technical Bulletin on the melting headlight issue. Sorry. :(

We finally had the opportunity to take our '05 XLR to the local dealership and are waiting for the replacement headlamp assemblies to be delivered. Due to the holiday weekend, there is a slight delay but still we're making headway. The posts were right; about $900 per copy.

Thanks to all that have posted on this issue (melted headlight assemblies). I felt prepared when I talked to them and they accepted the warranty issue with no reservation (ultimately). Key points were:
- Bruce had provided the part numbers required; I had in hand.
- Standby had provided the phone number of the XLR Prod Mgr; not used.
- Several warned about installation/alignment challenges; based on my warnings, they ordered a shim kit and know I'm going to check upon receipt.

As shown on the forum, the dealership kept crossing the tech bulletin about the lamps and the melting issue. I'm still not sure they're related, but with the help of Bruce, realized that there was no formal tech bulletin on the melting. Now all that is left is the waiting.

As the second owner of my '05, what are the chances that Cadillac will send me information about any recall or service issues or will I have to rely on my servicing dealer to check for them. When I talked to Cadillace Customer Service after purchase, they seemed to have my name and associated VIN all correct and they told me there were to no recalls on this car, so I guess will see. Seems like I'm always getting notices from GM on our trucks or cars, but usually just piddily things. This must mean the XLR's are just perfect. :D :D :D :D

On actual recalls, they are required to make a credible attempt to notify the current owner of the vehicle. I had an actual recall on the headlights connection problem (early '05) but it was the dealer who noticed the melting lens problem and voluteered to fix that.

It has been said before and I'll say it again... Claud Nolan Cadillac has got to be one of the best dealers in the country!:party

I had my lights replaced about 6 months ago and the seal that goes around them was sticking up after they replaced them.
I asked them if they could do something with that and they tried again but then told me that was a good as they could get them because the new lights were made different.
Well I ask the guys at the plant when we were in BG and they said NOT WAY was that right.
So took it back to my dealer last week and told him what they had said at the plant and to try again. This time they got it right.
So don't give up....
motorboat

I've already gone down the list of expecations with the dealership maintenance manager. Your heads-up is on the list for sure. They even bought a shim kit based on my warning that I wanted it flush. It'll be mid week before they can do it. They received only one (1) headlight assy, along with two (2) cables and the shim kit.

For some reason, there's a shortage of headlight assemblies at the warehouse???.........go figure. I believe the Rendezvous "rush" did them in.

My impression from this forum is that the melting lens recall is for 2004, and that 2005 and later just have the loose DRL socket recall. Am I right? (7,500 mi and no sign of melting)

aerobat


Aero, Not quite...on our 2005 we had the melted lenses and our dealer replaced them with wire harness upgrade.. pronto. No questions asked. Apparently they contacted GM tech assistance and were advised to replace. Hope this helps!

Regards,

Elfred

elfred:

There was some model year run over--2004 to 2005 in the problems BUT FWIW if your lenses were melted the dealer had to replace the whole unit. They are sealed and you can't just replace the lense, the bulb and the harness--until the later versions came out from as I understand another supplier.

Maybe the XLR guys could clear this up further.

There should be NO problems begining with the later 2005's and all subsequent years.

Regards

My dealer called on fri that both my headlights are in and the 2 new harnesses too. I have that and my full freebie service schedueld for next week. Ill need to re-remind him about the shimmimg. Jim

elfred:

There was some model year run over--2004-2005 in the problems BUT FWIW if you lenses were melted the dealer had to replace the whole unit. They are sealed and you can't just replace the lense, the bulb anf the harnes--until the later versions came out form as I understand another supplier.

Maybe the XLR guys could clear this up further.

There should be NO problems begining with the later 2005's and all subsequent years.

Regards

Yes, there is a new supplier of headlamp assemblies. That is one of the reasons for the delay in parts. The new assemblis are actually '06 and up and that's why they require the jumper harness between the body harness and the headlamp.
Bruce

I recently had my headlight assemblies replaced, the seals look good, can't see them sticking up from the seat, however, now when I wash the car I have water vapor in one of the headlight assemblies under the top of the clear plastic, anyone else experiencing this issue? Service manager stated this is normal!!!

I recently had my headlight assemblies replaced, the seals look good, can't see them sticking up from the seat, however, now when I wash the car I have water vapor in one of the headlight assemblies under the top of the clear plastic, anyone else experiencing this issue? Service manager stated this is normal!!!
If it were normal then all of them would fog up, had the same problem... they replace it, but tried not to, had to talk to factory rep

MY GUESS is that you MAY have a leak in the seal for the wiring harness.

See if it is loose when you try to twist it to remove it. Either way it is not normal to have fogging in the units.

REGARDS

We had our two headlights replaced today on the '05 XLR due to the melted lenses in front of the running lights. It went smoothly with no problems on the installation. The seal was aligned and seated properly, along with the lights. Based on my request, they had ordered a shim kit that apparently helped get the lights perfectly aligned with the body. I'm glad that's over with. :crazy XLR KEN

Maybe I'm too subconscious about the new headlamps but, is it normal for them the bounce so it looks like you are driving a disco car? I purchased the vehicle a couple of months ago and don't drive in the dark too often and just noticed the bouncing effect today.

I have a turn signal lamp this is burned out on the drivers side. Is this something that I can replace or is it a dealer under warranty repair?

Picked up the X yesterday, they put in the 2 new 06 units and are reasonable acceptable. I may need to shim down one a bout 1/8" because it sticks up a little. Its such a pain spending the HR there and and hr home so I ll repair myself. They also did the full free service and flushed out the rear twice. They did the rear on tue and again on wed So the noise did disapear and the tracking seems better too. I have now changed the under hood lamp twice the lens keeps falling off somewhere? So this time I let the dealer change the entire unit this way if it falls off they will pay and not me! So we are ready for more trips now!!
Just remember the fall foliage season is starting on the east coast from Maine to the Carolina's, trip time!!!! jim

OK I'm confused. I'm a 2nd owner of a 04 that has melted DRL lenses.
The car is out of warranty both by age and miles (56k)

Will the dealer fix this for free or no?
Are the lenses really $900? (each or the pair?)

I had the melting lenses on the DRLs at 55,000 miles. Cadillac refused to fix them (this was just two weeks ago). I called the Regional Rep and he went to bat for me. They are replacing the headlight assemblies right now.
I've got bigger problems than melted lenses, but at least they fixed this problem.

Maybe I'm too subconscious about the new headlamps but, is it normal for them the bounce so it looks like you are driving a disco car? I purchased the vehicle a couple of months ago and don't drive in the dark too often and just noticed the bouncing effect today.

Yea, mine do it too... I have an '07. I think it to be normal, since the mounting areas are part of the fiberglass inner fender wells... which, BTW are glued to the frame. The areas that the headlamps mount to have no support. Also, since the headlamps are adaptive, the lamp has to be somewhat loose in order for the motor to turn the lamp.

OK I'm confused. I'm a 2nd owner of a 04 that has melted DRL lenses.
The car is out of warranty both by age and miles (56k)

Will the dealer fix this for free or no?
Are the lenses really $900? (each or the pair?)
FIRST---Welcome ot the XLR Forum!!!

We all hope you will enjoy your time here and benefit from the friendships you develop and the information that is available on your XLR.

HEADLIGHTS--This was a recall so you should have no problem getting them replaced for free warranty or not. Just go inot the dealer and find out---soon.

Rgards

Jerry aka XLR I FL

Mark aka mswaim

OK I'm confused. I'm a 2nd owner of a 04 that has melted DRL lenses.
The car is out of warranty both by age and miles (56k)

Will the dealer fix this for free or no?
Are the lenses really $900? (each or the pair?)

That is for each assembly. There isn't a recall for your headlamps. They have been replacing them under regular warranty.

Bruce :)

That is for each assembly. There isn't a recall for your headlamps. They have been replacing them under regular warranty.

Bruce :)
Bruce:

Since there were so many replaced and it's a known flaw, don't you think he should see if Cadillac Customer Service will foot the bill??

It's worth a try right???


Here's the information I looked up on my invoice history;

V1501-6013 Install Sockets and Bulbs

B7289 Headlamp Assembly-Left Replace
P/N 15832189 Headlamp
P/N 19120977 Jumper

B7288 Headlamp Assembly-Right Replace
P/N 15832188 Headlamp
P/N 19120977 Jumper

I can't find it but I know there was a letter sent too.

Regards

I have not been able to verify the melted headlight bezel is an actual recall item. Does anyone know the recall number?

There is a recall for headlight harnesses that had the potential to melt.

Moderator: Since this doesn't appear to be a recall issue, it might be prudent to change the title of this thread as it is kind of misleading, --especially for archival and future search purposes. To the best of my knowledge, this is a warranty issue or an out-of-warranty pity fix. My dealer is looking into it and has referred the issue to the Regional Service rep to make the call.

CC :yesnod

PS: The dealer just called and said they would install new headlights for the cost of labor only, saving me $2k for parts! For any of you experiencing the same melted bezel failure, it never hurts to ask for the dealer to replace them with the newer parts, --even if your vehicle is out of warranty!

Not a " Recall" as of yet.....currently under NHTSA investigation. Cadillac should and mostly will "step up " to take care of these issues. If your dealer does not, call Cadillac Customer Assistance (number in your owners manual.)

There is some reluctance by certain dealerships to authorize items so expensive without their District Manager - Service prior approval. If you are firm in your request you will get action.

Regards,

Elfred

Not a " Recall" as of yet.....currently under NHTSA investigation. Cadillac should and mostly will "step up " to take care of these issues. If your dealer does not, call Cadillac Customer Assistance (number in your owners manual.)

There is some reluctance by certain dealerships to authorize items so expensive without their District Manager - Service prior approval. If you are firm in your request you will get action.

Regards,

Elfred
Elfred;

Please remember this condition only occurred on the 2004 and some of the 2005 XLR's.

There may not be an offical recall BUT maybe the following information will be of some help.

I went in and looked at my folder of RO's and found a service repair history.

The headlight Labor Operations--under warranty were listed as follows:

OP Code: V1501-06013 Install sockets and bulbs. Warranty

OP Code: B7289 Headlamp/Composite Assembly-Left Replace Warranty
OP Code: B7288 Headlamp/Composite Assembly Right Replace Warranty

Regards

Elfred;

Please remember this condition only occurred on the 2004 and some of the 2005 XLR's.

There may not be an offical recall BUT maybe the following information will be of some help.

I went in and looked at my folder of RO's and found a service repair history.

The headlight Labor Operations--under warranty were listed as follows:

OP Code: V1501-06013 Install sockets and bulbs. Warranty

OP Code: B7289 Headlamp/Composite Assembly-Left Replace Warranty
OP Code: B7288 Headlamp/Composite Assembly Right Replace Warranty

Regards

Jerry...if the good forum folks follow the information I have given they will get action.

The labor op codes you list are standard for each headlight replacement along with the harness upgrade to adapt new gen headlight assy. The lamp assemblies are over $1000 each side. Dealers have this info.

Elfred

Jerry...if the good forum folks follow the information I have given they will get action.

The labor op codes you list are standard for each headlight replacement along with the harness upgrade to adapt new gen headlight assy. The lamp assemblies are over $1000 each side. Dealers have this info.

Elfred

This is a common problem folks and everyone should go out of their way to let the nhtsa.gov know about it. Ive filed a complaint and the more compaints they get the better the chances are they will investigate this matter. Caddycrap told me to screw off and my car was only 15 days out of warranty. I plan on going to golf games with my XLR and sitting out front with a big sign and letting people know how crappy my car is and how GM wont stand behind it. I saw two new caddys in the mall and they had an area fella there trying to talk to me about this fancy pc of crap...I let him know what I thought about Cadillac and I tell EVERYONE and show EVERYONE how nasty my headlights look and how GM could care less. Im not selling a thing for those jerks. I own a Hummer, Z06 and two commercial GM busses and they still treated me like trash. Feel free to call me GM....

Sorry to hear about this. I would think that you could go to Cadillac Customer Service and get some concessions. Especially with your current stable of GM cars and trucks.

If not I would write the new GM President. Who knows they just may come through.

This headlight thing seems to me to be a safety issue and should be covered warranty or not.

Please keep us informed about your progress.

Sorry to hear about this. I would think that you could go to Cadillac Customer Service and get some concessions. Especially with your current stable of GM cars and trucks.

If not I would write the new GM President. Who knows they just may come through.

This headlight thing seems to me to be a safety issue and should be covered warranty or not.

Please keep us informed about your progress.

These "customer service reps" said they cant do anything for my headlights because its not a safety hazard BUT we could work something out with you on a brand new Cadillac. Like Im going to buy another GM product after you have proven to me that you wont take care of your customers not once but twice. Had another incident years ago on a 97 Vette and they wouldnt even come off 50 bucks to cover an overage in diagnostic time.
I did write a complaint to the NHTSA folks like someone on this thread mentioned. I would think its a fire hazard but who am I to say.
What I do now is tell everyone who inquires about the XLR how bad Cadillac customer service is and show them the headlights. I make no praise for their lack of concern in repairing this and as a business owner I know full well what one pissed off customer can do. You can have 10 awesome relationships with a customer and 1 sour one and that sour one will do more to damage your reputation than those 10 will do to brag about how good you treated them. I saw the Cadillac demos in the mall over the weekend and I was right there telling people who looked at those two cars just how crappy they treat you. Hell I have nothing else to do all day anyway and if they dont want to help me then screw them I will be out there telling the truth and showing my car. Im that vindictive. $2k GM....thats all you had to pay to get my car fixed so now that 2K will hopefully make you think twice about how you treat people. I knew I should have bought the Mercedes.......

Mercedes--Now there's a service nightmare!!!

I am asking that you go on the NHTSA site and the DOT site and see if the headlight issue is reported as a safety issue. It only affected some of the 2004 and part of the 2005 model years and many, many were done during the warranty period. It turned out to be a higher voltage issue and a bulb issue.

The later car models (2005 and up) and the replacement light units allowed for the replacement of the bulbs and the "pig tail wire" to correct the voltage issue.

It is possible to obtain the new lights thru a parts seller at a reduced price. The effort to install them isn't that difficult.

Regards

The crazing on the daytime running lights inside the headlamp assemblies has not been demonstrated to be a safety issue. It's a cosmetic issue, caused by improper materials used in the early production units, which was later rectified.

Many were replaced under the standard warranty. Owners who didn't file a warranty claim while the vehicle was covered missed the boat. Some owners (me included) had great dealerships who replaced them as a "goodwill gesture" after the warranty period expired. They were NOT obligated to do so. And at $1000 each, it was their call.

Undamaged assemblies are available on eBay for reasonable prices. Caveat emptor: make sure the picture is of the unit being offered and is clear enough to determine its condition before purchase. A lot of cosmetically damaged units are offered regularly.

Ugly? Yes. Dangerous? No.

CC :skep

What exactly is there to look for? I can tell one of mine was replaced from the GM History, and the fact that it is not flush. Thanks to this Forum I now know how to get to it and reshim it so it will look like it should. However, the other light may be original. Where is the damage, and what will it look like, is it obvious? Thanks...

Take a look at the circular orange bezel located on the upper section of your headlight. The heat from the DRL bulbs causes crazing, a bubbled/glazed effect on the bezel plastic, and makes it look like an opaque smudge. Melting is different, where the material enters a liquified state and runs. That would be closer to a fire hazard. If your headlight assemblies are newer, (mid-'05 and up) you're probably one of the lucky ones since the DRL bezels were replaced with a more heat-resistant material. In pristine condidtion, these are some really sexy-looking headlights, but the damaged DRL bezels are big detractors.

If you want to see some fugly-looking headlights, check out some of the close-up shots on eBay. Someone is always trying to sell their old assemblies. I bought a pair of nice (back ups) units for about $250, just in case I get a rock through the headlight bezel.


BTW, the headlight assemblies have three-point adjusters (that can be shimmed) on the base. There's no reason for them not to be flush as long as the body panels are aligned.

CC :seeya

Thanks, good information.

Ok so Ive been bitching about the ugly driving lights really mucking up the beauty of my car and then my radiator decides to crack....Im out of warranty since 7/23/09. So I thought I would give it a try and my service guy over at Sewell Cadillac stands up for me and lets them know that this is a major defect......they paid 100% for the repair. Wow that was ez but my lights are on the outside and people ask me about them and of course I volunteer the info as well. Makes no sense. Now Im happy and pissed.

Ok so Ive been bitching about the ugly driving lights really mucking up the beauty of my car and then my radiator decides to crack....Im out of warranty since 7/23/09. So I thought I would give it a try and my service guy over at Sewell Cadillac stands up for me and lets them know that this is a major defect......they paid 100% for the repair. Wow that was ez but my lights are on the outside and people ask me about them and of course I volunteer the info as well. Makes no sense. Now Im happy and pissed.

Well I keep on bitching about it and finally Cadillac says they will split it with me so I may have to pay around 550.00 at best.

Not bad!!

The radiator was replaced with the "V" radiator which is much more reliable.

Good luck on the lights.

Regards

Jerry

Well I keep on bitching about it and finally Cadillac says they will split it with me so I may have to pay around 550.00 at best.

So I think the GM rep just didn't understand and quoted me 500 to 550 for the repair but she thought that was the total....so the dealer wants 1100. Still don't feel I should have to pay for a design flaw. I would think most would agree that GM should foot the bill.

If you get away with $550 smile and run.

If you had ANY GM warranty at all I think they would step up and chalk it up to customer relations. Unfortunately it's considered cosmetic. I don't agree with them but....

Why don't we sign a digital petition and send it in to that National Recall Center???

Why don't we sign a digital petition and send it in to that National Recall Center???

I would sign up for sure. I think my best bet is going to be passing out flyers in front of a Caddy dealership highlighting my problem and letting people see what crap they produced and refuse to take care of. I will proly hit the golf games where they showcase the XLR and the Escalade. That might get some attention from someone. This is an engineering problem and as such should be covered no matter.